Frequently Asked Questions
Welcome to our FAQ module – your go-to source for answers to the most frequently asked questions about our skateboard shop. Here, you'll find comprehensive information that will help you better understand our offerings and services. Tired of searching through the website for answers? Our FAQ is designed with you in mind! You'll find answers to questions about our store's operating hours, delivery options, return and exchange policies, available skateboard brands, and many other topics.
Wondering when you can visit us? Interested in whether we offer delivery? Perhaps you need information on our return policies? We want our FAQ to be your first stop when seeking answers. We take pride in our wide range of products, including skateboards from renowned brands, skateboarding accessories, clothing, and shoes. Our team is ready to assist in assembling the perfect skateboard tailored to your needs.
Skateboarding is our passion, and we want it to be yours too. Our FAQ module is the place where you'll find answers and tips to help you enjoy skateboarding to the fullest. Check out our FAQ for quick and precise answers to your questions. If you need additional assistance, don't hesitate to contact our customer support team. Thank you for choosing our skateboard shop!
            - 
                            
                            What are the skate shop's operating hours?Our skate shop is open to cater to your needs for most days of the week. On weekdays, from Monday to Friday, we are open from 10:00 AM to 8:00 PM. On weekends, Saturdays are also a day for you to visit as we open from 10:00 AM to 8:00 PM. Sundays are a bit shorter in terms of operating hours; we open at 12:00 PM and close at 6:00 PM. We hope these extended hours of operation accommodate your schedule.
- 
                            
                            Do you offer delivery of skateboard products?Yes, we are proud to offer convenient delivery options for our customers. You can choose courier delivery, which allows your order to be delivered right to your doorstep. If you prefer to personally pick up your order, you can also opt for in-store pickup at our shop. We aim to provide flexibility to meet your needs.
- 
                            
                            Do you accept returns and exchanges?Yes, we understand that sometimes shopping may require adjustments. Therefore, we accept returns and exchanges within 30 days from the date of purchase. To initiate a return or exchange, the product must be in unused condition, in its original packaging, along with proof of purchase. Customer satisfaction is our priority, and we strive to make the return and exchange process as straightforward and hassle-free as possible.
- 
                            
                            What skateboard brands are available in your store?In our store, we take pride in offering a wide selection of skateboards from renowned brands. You will find products from brands such as Element, Plan B, Girl, Santa Cruz, and many others. Our goal is to provide high-quality equipment so you can enjoy your skateboarding experience at its best. You can find a full list of brands and models on our website.
- 
                            
                            Do you offer skateboard assembly services?Yes, we understand that skateboard assembly can be challenging for some individuals, especially those who are just starting their skateboarding journey. Therefore, our experienced staff is ready to assist in assembling a skateboard tailored to your needs. We offer assembly services where we can help you select the appropriate wheels, trucks, bearings, and grips to create a skateboard that meets your expectations.
